These terms are an agreement between you and Haja Health (“we”, “us”) about Empowering Pregnancy, including the website at hajahealth.com and the app at app.hajahealth.com. By creating an account or using the app, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the app.
Nothing in the app is medical advice, diagnosis or treatment for you. Answers at Office Hours are general and are meant to help you understand your options and prepare questions for your own care team. Always follow your own care team's advice, and never delay or ignore care because of something you read or heard here.
If you think you are having an emergency, call 911 or go to the nearest emergency room. Do not use the app, a question box or a live session to ask for urgent help.
You must be at least 16 years old. Give us accurate information and keep your password private. You are responsible for what happens on your account. One account is for one person. If you invite a partner, they get their own account and can see only what you choose to share. You can delete your account at any time in Profile.
Free: the lessons, tools, videos and the Ask Haja finder are free to use.
Office Hours with Dr. Chun, $27 per month: lets you reserve a spot in the live sessions (currently three a week) and send your questions to Dr. Chun through Ask Haja. He answers them at Office Hours, first come, first served. We cannot promise that every question will be answered in a given session.
Billing: the membership renews every month until you cancel. Payments are handled by Stripe, and we never see your full card number. Prices may change. If the price changes, we will tell you at least 30 days before it applies to you. Taxes may be added where required.
Cancelling and refunds: you can cancel any time in Profile under Membership. You keep access until the end of the period you paid for. Our Refund Policy explains refunds.
We may change, move or cancel a session, for example if Dr. Chun is unavailable. Session links are for you and your invited partner and should not be shared.
Sessions may be recorded. Replays are shared in the app for Office Hours members to watch. If you speak or turn on your camera, you may appear in a replay. If you would rather not, keep your camera off and your microphone muted, and send your question in writing through Ask Haja instead. Questions you send in writing are never shown with your name.
You own what you enter: your journal, logs, notes, photos and questions. You give us permission to store and use it to run the app for you and to answer your questions. We may use questions, without your name, to decide what to teach in future lessons and sessions.
Please do not:
We may suspend or close an account that breaks these rules.
The lessons, videos, text, design and the Haja Health and Empowering Pregnancy names and marks belong to Haja Health and Dr. Chun. We give you a personal, non-commercial, non-transferable right to use them through the app. All other rights are reserved.
We work hard to keep the app accurate and available, but it is provided “as is”. We do not promise that it will always be available or free of mistakes, and the timing of milestones and results in the app is general and varies from person to person.
To the fullest extent the law allows, Haja Health and Dr. Chun are not liable for indirect or consequential losses, or for decisions you make about your health based on the app. Our total responsibility for any claim related to the app is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights that the law does not allow us to limit.
You can stop using the app and delete your account at any time. We can end or suspend access if these terms are broken or to protect the service or other members. If we end your paid membership for a reason other than something you did wrong, we will refund the unused part of your current month.
We may update these terms. If we make important changes, we will change the date at the top and tell members in the app. Using the app after a change means you accept it.
Questions about these terms? Email support@drbillchun.com.